The Arabic version of this document is the authoritative legal text. This English translation is provided for convenience; in case of any discrepancy, the Arabic version prevails.

Acceptable Use Policy (AUP)

Provider: MainCore Technologies · Effective: 16 July 2026

1. Prohibited uses

Customer will not use the CoreShield AI Service for any of the following:

1. Any processing that violates applicable law, including the Saudi PDPL, or violates human rights.
2. Uploading or processing data without a lawful basis, including minors' data.
3. Bypassing or attempting to bypass the outbound guard or the Cloak vault, or attempting to re-identify individuals from cloaked data.
4. Abusing or attacking the Service, including intrusion attempts, flooding the Service with requests, and circumventing access controls or rate limits.
5. Relying on the Service's outputs for decisions with legal or similarly significant effects on individuals without human review.
6. Mass surveillance.
7. Biometric or ethnic profiling.
8. Political or religious targeting.

2. Rate limits

Customer will honor documented rate limits and will not attempt to circumvent them. Rate limits are per plan; see the Order Form.

3. Reporting

Suspected AUP violations by other customers: info@maincore.sa. Investigations are confidential; retaliation prohibited.

4. Consequences

Provider may suspend or terminate accounts for AUP violations, with or without notice depending on severity. Illegal content is reported to relevant Saudi authorities as required by law.

5. Changes

Material AUP changes are notified via email to account holders 30 days in advance.

This document requires a Saudi lawyer's sign-off before publication.